Alias Marketing and Design Website – Privacy Policy

Your privacy is very important to us. At Alias Marketing and Design we have a few fundamental principles that we follow:

• We don’t ask you for personal information unless we truly need it.
• We don’t share your personal information with anyone except to comply with the law, fulfill order or promotion requests, develop our products, protect our rights, resolve software issues with your account or our website.
• We don’t store personal information on our servers unless required for the on-going operation of our site.

It is Alias Marketing and Design’s policy to respect your privacy regarding any information we may collect while operating our website.

All information you provide to us is stored on secure web servers. In order to serve you most efficiently, Stripe & PayPal handle our credit card transactions. They receive the information needed to verify and authorize your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private. Alias Marketing and Design does not store your card details for any reason.

Please note that when we provide you with a password or you choose one it is your responsibility to keep the password confidential. Also note that the transmission of information via the internet may not be completely secure and we cannot guarantee the security of any data during transmission. Customer uploaded artwork files are deleted automatically after 6 months unless the files are re-ordered.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number.  We refer to this information as “Order Information. Payment information and credit card details are stored and encrypted securely via 3^rd party payment processor Stripe.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Facebook Messenger / Chatbot Marketing

If you contact Alias Marketing and Design via Facebook, Facebook Messenger, use Our Chatbot Demos or Interact with an Online advertisement from Alias Marketing and Design, we may respond with an automated response. By opting in to allow us to communicate with you and send you updates and continuing to interact with our automated Chatbot system you agree to subscribe to our automated Chatbot system and to allow us to send you relevant offers and updates.

All personal information entered into the chatbot will be stored in our automated Chatbot system software and on occasion may be exported to Google Sheets and other 3rd party software in order to help process your requests efficiently. We don’t share your personal information with anyone except to comply with the law, develop our products, protect our rights, resolve software issues with your account, our hosting server, our website or our automated Chatbot system.

Website Maintenance

3rd party consultants, other website designers & software developers may have access to the data on our website. On occasion, when it is absolutely necessary temporary access may be given to access the data on our hosting server and/or website to server support teams and /or software developers to assist resolve issues with software that helps our website function. These server support teams and /or software developers, who will be granted temporary access may or may not be resident in the E.U. subject to the maintenance work required/issue to be resolved.

IMPORTANT: This may result in the transfer of your data outside the E.U, to a “third country” which is a country outside of the European Economic Area (EEA) which may be deemed by the EU Commission not to provide adequate data protection. (Note: The European Economic Area is made up of the twenty-eight EU Member States as well as Norway, Iceland and Liechtenstein.).

Website Visitors

Like most website operators, Alias Marketing and Design collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Alias Marketing and Design’s purpose in collecting non-personally identifying information is to better understand how Alias Marketing and Design’s visitors use its website. From time to time, Alias Marketing and Design may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

For security purposes Alias Marketing and Design also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. Alias Marketing and Design only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Alias Marketing and Design’s websites choose to interact with Alias Marketing and Design in ways that require Alias Marketing and Design to gather personally-identifying information. The amount and type of information that Alias Marketing and Design gathers depends on the nature of the interaction. For example, we may ask visitors who comment on our blog to provide a username and email address. Those who wish to receive Alias Marketing and Design updates via email, we collect their emails. In each case, Alias Marketing and Design collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Alias Marketing and Design. Alias Marketing and Design does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Alias Marketing and Design may collect share statistics about the behaviour of visitors to other websites it manages. For instance, Alias Marketing and Design may monitor the most popular pages on the aliasmarketinganddesign.ie site or use spam screened by the Akismet service to help identify spam. Alias Marketing and Design may display this information publicly or provide it to others. However, Alias Marketing and Design does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Alias Marketing and Design discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Alias Marketing and Design’s behalf or to provide services available at Alias Marketing and Design’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Alias Marketing and Design’s websites, you consent to the transfer of such information to them. Alias Marketing and Design will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Alias Marketing and Design discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Alias Marketing and Design believes in good faith that disclosure is reasonably necessary to protect the property or rights of Alias Marketing and Design, third parties or the public at large. If you are a registered user of an Alias Marketing and Design website and have supplied your email address, Alias Marketing and Design may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Alias Marketing and Design and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Alias Marketing and Design takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. The majority of cookies used by us are session cookies, which are deleted following the session (through logging off or lapse of time). By continuing to browse the site, you are agreeing to our use of cookies. We use the following cookies on our website:

• Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example,
cookies that enable you to log into secure areas of our website.
• Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for
example, by ensuring that users are finding what they are looking for easily. You can find more information about the cookies we use and the purposes for which we use them below:

Google Analytics – Google Analytics cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website.
The information collected is anonymous and includes the number of visitors to the website, what pages they visited and where they have come to the website from. Further
information on Google Analytics is available at http://www.google.com/analytics/learn/privacy.html

Google Adwords Conversion Tracking – Google Adwords Conversion Tracking is a web analysis service that uses cookies to compile reports about activities that take place on our website for us and to provide other services connected with the use of our website and the internet. Further information on Google Adwords Conversion Tracking is available at https://support.google.com/adwords/answer/1722022?hl=en

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Facebook Conversion Tracking Pixel – With your permission, our website utilizes the Conversion Tracking Pixel service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes.
Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians.

Please click here if you would like to revoke your permission:
https://www.facebook.com/ads/website_custom_audiences/.

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Business Transfers

If Alias Marketing and Design, or substantially all of its assets were acquired, or in the unlikely event that Alias Marketing and Design goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Alias Marketing and Design may continue to use your personal information as set forth in this policy.

Comments

Comments and other content submitted to Akismet anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

How long do we keep Personal Data – Client Engagements

We will retain your personal data for a minimum of 7 years. After the expiry of 7 years this data will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained. In the event that you consent to marketing, any information we use for this purpose will be kept with us until you notify us that you no longer wish to receive this information.

Privacy Policy Changes

Although most changes are likely to be minor, Alias Marketing and Design may change its Privacy Policy from time to time, and in Alias Marketing and Design’s sole discretion. Alias Marketing and Design encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be sent by post to Alias Marketing and Design, Suite A, 17 Hibernian Industrial Estate,
Greenhills Road, Tallaght, Dublin 24, D24 K163 or email hello@alias.ie.

——————————- Last Updated 16/01/2019————————